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Shipping Information

We offer a wide range of shipping options - whether you prefer Ground or require Next Day Air. Be sure to specify how you would like us to ship your merchandise at the time of purchase.
Standard Shipping
Orders usually ship via FedEx Ground, which normally takes 3-6 days to arrive.  When it is quicker order may ship via the USPS or UPS.  If you would like to upgrade to 2nd day or overnight delivery you may select this upgrade option at checkout.

Shipping Standards
We employ Standard Operating Procedures. Shipping standards are provided below to better serve your expectations and ensure consistent quality service.

  • Orders usually leave the warehouse within 24 hours of processing during business days.

  • Orders placed on holidays, weekends or during the beginning and end of the month can be delayed on rare occasions. 

  • Once your order has been submitted, NO changes or cancellations can be made. Please review your order before placing it to ensure it is correct.

  • Tracking numbers will be sent once it is becomes available.  Due to spam filters and other email delivery problems if you do not receive you tracking number you can call us at 1-800-284-7391 and we will provide you the latest information by phone.

Damaged Merchandise
In the event you receive damaged merchandise, please retain the original shipping carton and contact the local carrier office immediately to obtain an inspection report. Ask the carrier to return the merchandise (receipt enclosed) to us. Under no circumstances should you attempt to return the merchandise yourself. This is for your own protection.

Lost Merchandise
On rare occasions, merchandise is lost in transit. If this occurs, your order will be replaced only after the shipment has been traced by the carrier. Upon notification of a non-delivery from the carrier, a claim will be filed.