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  The Industry Leader in Alkaline Water Ionizer Technology
 Return Policy

Life Ionizers is the oldest and largest distributors of alkaline home, commercial and industrial water ionizers in the World with the finest quality service.  When buying a Life Ionizer you can have confidence that you are getting the highest quality product in the industry that has 14 years of growth and happy testimonials.

We are committed to providing the best service to our customers with products at the lowest prices. To keep prices as low as we do we have a very firm return policy which you agree to when you purchase any product on our website. If you are not satisfied you have 14 days to return your water ionizer for a full refund, minus a 15% return fee.  The unit must be returned in an as-new condition and in its original packing. "As-new condition" means the ionizer is not scratched, damaged or broken in any way and is returned with all the hoses, connectors, parts, manuals and DVDs, etc. If you received free shipping when you ordered your product we will also need to deduct those shipping fee's from your refund. We are not responsible for shipping the ionizer

  • No return can be accepted without our prior authorization. We will not accept unauthorized returns.
  • All wholesale purchases and units obtained through financing or lease plans are considered a final sale.
  • All filters, bottles, pumps and accessories are non returnable for health reasons.

A note to our international customers: Please be aware that you are responsible to pay for all international customs, government fees, levies and/or any other fees that are incurred.

Repair Policy

The LIFEtime Warranty covering parts does not apply to failure resulting from unauthorized modification; improper use; operation outside of specifications; abuse, negligence, accident, loss or damage in transit; improper installation; or unauthorized maintenance or repair. Items that are sent in for repair that have not been assigned an RMA number will not be accepted.